My order was lost in transit or delivered to the wrong addressUpdated 4 months ago

Please consider filing a Research Request or claim with USPS here: https://www.usps.com/help/missing-mail.htm

USPS will then conduct an investigation and either locate and route the package to its destination, or they’ll consider the package “lost in transit” and assist you with filing a claim.

If you have any questions you can contact USPS Customer Service here: 1-800-275-8777

If Route Package Protection was purchased during checkout, please refer to your confirmation email for any issues regarding delivery.